1. Introduction

By using our website or services, you consent to the collection and use of your personal data as described in this policy. If you do not agree with this policy, please do not use our website.

R R Hygiene India is headquartered in Mumbai, Maharashtra, India and operates in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, submit a partnership inquiry or fill out any form on our website, we may collect:

• Your full name and designation
• Company name and business details
• Email address and phone number
• Business location and distribution area
• Nature of your inquiry (distribution, private label, retail procurement, etc.)
• Any other information you voluntarily provide in your message

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information including:

• IP address and browser type
• Pages visited and time spent on the website
• Referring website or source
• Device type and operating system
• Cookies and similar tracking data (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third-party platforms such as Google Analytics, WhatsApp Business or social media platforms if you interact with our content there.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Business inquiries — To respond to your partnership, distribution or procurement queries
• Communications — To send you information about our products, brands and business updates (only where you have opted in)
• Website improvement — To understand how visitors use our website and improve the user experience
• Legal compliance — To comply with applicable Indian laws and regulations
• Fraud prevention — To detect, investigate and prevent fraudulent transactions or abuse

We do not sell, rent or trade your personal information to any third party for marketing purposes.

4. Sharing of Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers — Third-party vendors who assist us in operating our website or communicating with you (e.g. email services, analytics tools). These providers are bound by confidentiality agreements.
• Legal requirements — Where disclosure is required by law, court order or government authority under applicable Indian law.
• Business transfer — In the event of a merger, acquisition or sale of assets, your information may be transferred to the acquiring entity.
• With your consent — For any other purpose with your explicit prior consent.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand which pages are most popular
• Analyse website traffic through Google Analytics
• Improve website performance and user experience

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.

6. Data Storage & Security

Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction, including:

• SSL encryption for data transmission
• Restricted access to personal data — only authorised personnel
• Regular security reviews of our systems and practices

While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to acting promptly in the event of any data breach.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Business inquiry data is typically retained for up to 3 years from the date of last contact.

7. Your Rights

You have the following rights regarding your personal information:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data (subject to legal retention requirements)
• Opt-out — Opt out of marketing communications at any time
• Complaint — Lodge a complaint with the appropriate Indian data protection authority

To exercise any of these rights, please contact us at support.rrhygiene@gmail.com. We will respond within 30 days of receiving your request.

8. Third-Party Links

Our website may contain links to third-party websites such as our retail partners (D-Mart, Reliance), social media platforms or payment gateways. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are intended for business and adult consumers only. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete such information.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact us: